Rd 123's Privacy Policy – Your data is safe with us

When you rd 123create an account with us or use our platform, you naturally share certain information. This privacy policy clearly explains what that information is, why it's collected, where it goes, and how it's kept safe. rd 123 believes your privacy is a fundamental right — and protecting that right is our responsibility.

1 What information we collect

Under rd 123's Privacy Policy, we collect two types of information — what you provide directly and what is generated automatically as you use the platform.

1.1 Information you provide directly

• Identity information: Full name, date of birth, national ID number.
• Contact information: Email address, mobile number, home address.
• Account information: Username and password (stored in encrypted form).
• Financial Information: Payment method details (bKash/Nagad number), transaction history.
• Verification documents: Photo of national ID or passport (for KYC verification).

1.2 Automatically collected information

• IP address and device type.
• Browser type, language settings, and operating system.
• Time spent on the platform and which pages you visited.
• Cookies and session data.
• Betting patterns and gaming history.

2 Why we collect your data

Under rd 123's privacy policy, we use your information only for specific, transparent purposes.

Purpose	Data in use
Account creation & management	Name, email, mobile number
Identity verification (KYC)	National ID, date of birth
Financial transaction processing	Payment method details
Customer support	Contact details, transaction history
Fraud prevention & security	IP address, device info, and betting patterns
Personalized offers and promotions	Gaming history & preferences
Legal & Regulatory Obligations	All data types

3 Who Your Data Is Shared With

Rd 123 never sells your data. However, under our privacy policy, information may be shared with third parties in the following specific circumstances:

• Payment processors: Approved payment gateways including bKash, Nagad, and Rocket receive only the information needed to process transactions.
• Identity verification service: With licensed verification providers to complete the KYC process.
• Regulatory authorities: With government or licensing authorities to meet legal obligations.
• Law enforcement agencies: When required by a valid court order or legal investigation.
• Technology partners: Technology service providers who operate the platform and adhere to the same privacy standards.

4 Cookie Policy

The rd 123 website and app use cookies to enhance your experience. Cookies are small data files stored on your device.

4.1 Cookies We Use

• Essential Cookies: Login sessions and security verification — the platform cannot function without these.
• Functional Cookies: Remembers your language preference and theme settings.
• Analytics Cookies: To understand which features are most used.
• Marketing cookies: To show you relevant offers based on your preferences (you can turn this off).

4.2 Cookie controls

You can disable or clear cookies at any time through your browser settings. Please note that disabling essential cookies may limit certain features of the platform.

5 Data Retention

Under rd 123's privacy policy, we retain your data only for as long as necessary.

• Account information: For the duration of your active account and up to 5 years after closure.
• Transaction history: Up to 7 years where required by law.
• KYC documents: Up to 5 years after account closure.
• Marketing preferences: Deleted as soon as you withdraw your consent.
• Log & Technical Data: Up to 12 months.

6 Data Security Measures

Rd 123 uses industry-standard security technology to protect your data. At the core of our privacy policy is a multi-layered security framework.

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Two-factor authentication (2FA): An extra layer of security at login.
• Firewall & Anti-Fraud System: Suspicious activity is detected automatically.
• Regular security audits: Independent security experts conduct regular audits of our systems.
• Restricted access: Only authorized personnel can access specific data.
• Data Backup: Regular backups are maintained on secure servers.

7 Your rights

Under rd 123's Privacy Policy, you have a number of important rights over your personal information.

To exercise these rights, please contact us support@rd123.net. We aim to respond within 30 days.

8 Minor's Privacy

Rd 123 is strictly prohibited for users under 18. Our privacy policy means we actively prevent minors from registering.

• Age verification is mandatory at registration.
• If we become aware that a minor has created an account, that account will be closed immediately.
• We do not knowingly collect or store any information relating to minors.

9 International Data Transfers

As rd 123 operates under an international license, some data may be stored on international servers. However, our privacy policy ensures that:

• All servers comply with international data protection standards.
• The highest security protocols are used for all data transfers.
• Appropriate safeguards are in place before any data is transferred to third countries.

10 Policy Changes

Rd 123 may update this privacy policy at any time. For significant changes, we will:

• We will send a notice to your registered email address.
• We will clearly notify you of any changes, including the date and details, on the platform.
• We will update the "Last Updated" date at the top of the page.

Continued use of the platform after any changes constitutes your acceptance of the updated policy.

11 Contact Us

For any questions, complaints, or requests to exercise your rights under our Privacy Policy, please get in touch:

• Email: support@rd123.net
• Website: rd123.net
• Support: Platform live chat (24/7)

We typically respond within 24–48 hours.